Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a blunder through your local shipping and delivery service and would like to end your order, very first check your email and/or spam filter to ensure you clicked about the correct shipping address and/or WEB ADDRESS. Once this provides been done, in case you are continue to interested in continuing, simply reply to the e-mail with the information on your request and you should greatly appreciate any kind of assistance you might offer. For technological issues, you may possibly need to get in touch with customer care via their particular telephone number: (Toll Free). Alternatively, if you have any some other questions, you could send us a great email and we will do our utmost to be able to assist you.
Your package will arrive at your door within more effective to ten functioning days. Please note that will shipping times may vary from one courier company to be able to another. It is therefore, usually preferable to buy with a reputable company. To help ensure your package deal arrives safely, all of us always advise that you sign your current parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your regional delivery services are required to Vape Shop clearly display this personal confirmation on almost all sent items, which include Element Vape items.
As soon as your parcel is here at your door, you will have to collect it as soon because possible. This is usually normally done by completing a self-addressed, stamped envelope along with your return tackle and tracking number. Upon arrival, ensure that your unit is totally charged and well prepared to begin using it immediately. Tend not to hold out for your Element Vape product to warm up; that cannot be stressed adequate, particularly in the case associated with rechargeable batteries.
As outlined within the above passage, when shipping in order to UK residents, delivery will be facilitated by simply certainly one of our nationwide network of courier companies, such as DPD, FED FORMER MATE or UPS — but please allow for additional charges to be obtained into consideration when placing your buy. Customers located within the Republic of Ireland are not allowed to buy online. In most cases, consumers located within the Republic of Ireland will be not able to purchase the item through the use of credit credit cards or debit cards. We are currently experiencing some issues along with credit card scams in Europe as well as in certain instances, payments made using these methods might be declined or perhaps reversed. In add-on, all deliveries to EU customers may be controlled by taxes and import tasks.
Whenever shipping internationally, you should note that customs procedures are really time-consuming and usually require the help of a good independent customs agent. In the situation of an imported product, delivery times will be reliant on your courier’s international delivery service and transit times may greatly go beyond our internal shipping estimates. In case you are unsure of expected transportation times, please contact us immediately. Global orders will typically arrive within 3 to 5 business days after payment has already been received.
For those questions regarding this matter, make sure you note that all queries should be directed towards our company headquarters. Should a person need for making modifications or inquire about our services inside general, you can do so at anytime during enterprise hours, Monday through Friday, except Weekend, Wednesday, and Thursday. Should you have any other queries, you can both contact our customer service team or one of the sales representatives in the main office. If you prefer to location your order on the internet, you are delightful to visit our website and follow the particular simple instructions offered. All billing and ordering information will certainly be provided at the click regarding a button.
As usually, we strongly advise that all requests be paid regarding completely before shipping and delivery or delivery regarding products. Any modifications to shipping or even delivery policies will be clearly indicated after receipt of transaction. In the occasion of a problem in any product, please contact all of us right away to get a return or replacement. As long because your satisfaction is usually our most critical, all of us will work together with you to make certain that you have got the very best digital products available.